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844-593-4688
Last Updated: January 20, 2026
By using the services of this website and any of its subdomains (collectively, the “Website”), you provide us with your information. This policy explains what information we collect, how we collect it, how we use it, with whom we share it, and how we store and protect your information when you visit our website or interact with our services, as well as the rights and options you may have regarding your information.
Information Collected
We may collect certain personal and non-personal information when you interact with our website or services. The personal information you voluntarily provide may include your full name, email address, phone number, property address, and property-related details such as condition, occupancy, and ownership status. You may also choose to submit additional information through contact forms, offer request forms, or other communications with us.
In addition, we automatically collect certain information when you visit our website. This may include your IP address, browser type, device information, pages visited, interaction data, and the use of cookies or similar tracking technologies. This information helps us understand how visitors use our site and allows us to improve performance and user experience.
We do not knowingly collect Social Security numbers or sensitive financial information through this website.
How We Collect Information
We collect information when you voluntarily submit it through our website or communications. This includes completing contact forms, inquiry forms, or cash offer request forms, subscribing to email or SMS communications, or communicating with us via phone calls, emails, or text messages. Information is also collected automatically through cookies, analytics tools, and similar technologies when you browse or interact with our website.
Why We Collect Personal Information
We collect personal information in order to provide cash offers and real estate solutions, evaluate properties, and respond to inquiries submitted through our website. This information allows us to communicate with you regarding our services, updates, and promotional opportunities, as well as to improve our marketing efforts and overall website performance. We may also collect and use information as necessary to comply with applicable legal and regulatory obligations.
How We Store, Use, and Share Information
Your personal information is stored on secure servers and platforms that utilize reasonable administrative, technical, and physical safeguards designed to protect your data from unauthorized access, disclosure, or misuse.
We may share your information with trusted third parties, including technology service providers such as CRM systems, email and SMS platforms, and analytics tools, as well as professional advisors such as legal, accounting, or compliance professionals. We may also disclose information to government or legal authorities if required to do so by law.
We do not sell, rent, or trade your personal information.
Communications (Email & SMS)
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately.
Message Frequency & Content:
• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent
Help & Support:
• Reply "HELP" for assistance or contact us at info@trueofferhome.com
• Customer support is available during regular business hours
Carrier Information:
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
Cookies & Tracking Technologies
We use cookies and third-party tracking tools, such as Google Analytics, to analyze website traffic, monitor user behavior, and improve site performance. These technologies help us understand how visitors interact with our website. Third-party services may have their own privacy policies governing how they collect and store information, and such practices are not governed by this Privacy Policy.
Your Rights & Consent Withdrawal
You may request access to the personal information we have collected about you, request corrections or deletion of your information, or withdraw your consent to receive communications from us. Requests can be made using the contact information provided below.
Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will become effective upon publication. We encourage you to review this policy periodically.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, you may contact us at:
Email: info@trueofferhome.com
Phone: 321-515-4110.